Returns & Exchanges
At Denman, we want you to be completely satisfied with your professional hair tools, which is why we offer a 30-day return window for products in their original packaging. Please ensure items are unused and in resaleable condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your Denman products in their original boxes, ensuring all protective inserts are included to prevent damage during transit.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.